SureStay Plus Hotel by Best Western Rexburg | Hotel in Rexburg
Hotel
8.6
(1001 Reviews) |
1 Bathroom
Available rates:
Hotel in Rexburg
Hotel in Rexburg with free breakfast and a 24-hour front desk An indoor pool, a hot tub, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. SureStay Plus Hotel by Best Western Rexburg offers 52 accommodations with complimentary newspapers and coffee/tea makers. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
An indoor pool and a hot tub are on site.
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Amenities
Air Conditioner
Parking
Pool
TV
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: 5:00 am contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 15.0 per night. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 30 per pet, per day service animals are exempt from fees rollaway bed fee: usd 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total pets pets allowed for an extra charge of usd 30 per pet, per day service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice)
Reviews
Bruce
Oct 18, 2025 01:07:37 AM
Review Score:
4
Summary: This place has no elevator. We were given a room adjacent to stairs (more on this later). People were thumping up and down all night. I complained after one night and was offered a different room but I didn't want to hassle moving since the desk manager assured me it would be quieter the second night, it was not. People were noisily thumping up and down the stairs until 1 AM again at 3 and 5:30. I got very limited sleep both nights. I complained again after the second night suggesting they comp one night. One desk person was just rude, the desk manager was pleasant enough but said he couldn't do anything since we didn't book directly with the hotel but through an online service.
I was told at check in that the room location would be quiet since they were only about 1/3 full. They had to know that any room adjacent to stairs would not be quiet. It seems to me that the rooms adjacent to the stairs should be assigned only after all others are full since staff must know they're noisy.
I came away thinking that they assign poor rooms locations to people who book " through an online service". My impression was that I was a second class customer because of online booking.
I will never stay here again!
See All Reviews
Reviews
Bruce
Oct 18, 2025 01:07:37 AM
Review Score:
4
Summary: This place has no elevator. We were given a room adjacent to stairs (more on this later). People were thumping up and down all night. I complained after one night and was offered a different room but I didn't want to hassle moving since the desk manager assured me it would be quieter the second night, it was not. People were noisily thumping up and down the stairs until 1 AM again at 3 and 5:30. I got very limited sleep both nights. I complained again after the second night suggesting they comp one night. One desk person was just rude, the desk manager was pleasant enough but said he couldn't do anything since we didn't book directly with the hotel but through an online service.
I was told at check in that the room location would be quiet since they were only about 1/3 full. They had to know that any room adjacent to stairs would not be quiet. It seems to me that the rooms adjacent to the stairs should be assigned only after all others are full since staff must know they're noisy.
I came away thinking that they assign poor rooms locations to people who book " through an online service". My impression was that I was a second class customer because of online booking.
I will never stay here again!
Clifford
Sep 30, 2025 02:06:39 AM
Review Score:
10
Summary: Parking was fine; room was clean; staff was friendly & accommodating; breakfast provided options for any taste.
Brooke
Sep 13, 2025 06:47:02 AM
Review Score:
10
Summary: Very clean room, staff was very friendly and helpful, and breakfast was delicious. We would definitely stay again.
Andrew
Aug 29, 2025 07:02:09 AM
Review Score:
10
Summary: Clean plenty of towels shampoo & CONSITIONER
Dean
Aug 29, 2025 01:01:30 AM
Review Score:
8
Summary: Small bathrooms
Haleigh
Aug 18, 2025 11:26:57 AM
Review Score:
8
Summary: Had close by amenities, including a gas station(Maverick) and food near by on mainstreet area.
Brad
Aug 18, 2025 10:21:05 AM
Review Score:
8
Summary: Property has no elevator. So if you have a lot of luggage, you will be carrying it up stairs, or taking a first floor room. And it will be noisy with foot falls. Also, lighting was sparse.
Emily
Aug 18, 2025 05:15:00 AM
Review Score:
8
Summary: Only complaint is the sound! Could here the people above us get out bed, walking around, etc. to the point it woke me up
Steven
Aug 14, 2025 05:47:12 AM
Review Score:
8
Summary: Nice and clean, and I found the bed to be comfortable for my bad back. Unfortunately I had to leave before breakfast. However I got a cup of coffee but didn’t care for it and decided to pour it out. A plus for this hotel is that there is a Dutch Bros Coffee stand right out front.
LaRae
Aug 12, 2025 03:41:55 AM
Review Score:
4
Summary: Glorified motel 6, walls were paper thin, I woke up at 5am to ppl stomping around above me, showers going off next door & ppl talking in other rooms. Not a place i would recommend for rest. Breakfast was good tho.
