Paradisus Cancún – All Inclusive | Resort in Cancun

| 9.2 (440 Reviews) |  1 Bathroom
Zona Hotelera Resort | Paradisus Cancún – All Inclusive

Resort in Zona Hotelera, Cancun

Spend the day relaxing at the beach, practicing your swing on Paradisus Cancún – All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Paradisus Cancún – All Inclusive offers 773 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.


Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Eco Friendly
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Bathrooms
  • Shower
  • Towels
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
Bedroom
  • Blackout drapes/curtains
  • Premium bedding
  • Air conditioning
  • Bed sheets
  • LED light bulbs
  • Phone
  • Recycling
  • Iron/ironing board
  • Eco-friendly cleaning products used
  • Desk
  • Safe
  • Laptop-friendly workspace
Breakfast
  • Coffee/tea in common area(s)
  • 9 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Free minibar
  • Free bottled water
Parking
  • Free self parking on site
  • Area shuttle
Accessibility
  • Elevator
Activities
  • Kayaking
  • Ecotours
  • Sailing
  • Marina
  • Boat tours
  • Jet skiing
  • Scuba diving
  • Snorkeling
  • 4 outdoor pools
  • Yoga classes
  • Arcade/game room
  • Sauna
  • Full-service spa
  • Evening entertainment
  • Golf course
  • Fitness center
  • Children's pool
  • Shopping
Entertainment
  • Cable channels
  • 50-inch LED TV
General
  • Conference center
  • Meeting room
  • Business center
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall
  • Ballroom
  • ATM/banking services
  • English
  • Spanish
  • Smoke-free property
  • Books
  • Beach towels
  • Games
Guest Services
  • Free supervised childcare
  • 4 outdoor pools
  • Arcade/game room
  • Children's toys
  • Snack bar/deli
  • Free children's club
  • Children's games
  • Children's pool
  • Babysitting (surcharge)
  • Concierge services
  • Multilingual staff
  • Daily housekeeping
  • Dry cleaning service
  • 24-hour front desk
  • Porter/bellhop
  • Hair salon
  • Wedding services
  • Tour/ticket assistance
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Beachfront location
  • Terrace
  • Beach umbrellas
  • Outdoor entertainment area
  • Pool sun loungers
  • Garden
  • Outdoor furniture
Spa
  • Aromatherapy
  • Reflexology
  • Manicures and pedicures
  • Steam room
  • 11 treatment rooms
  • Couples treatment room(s)
  • Massage - hot stone
  • Hydrotherapy
  • Body treatments
  • Massage/treatment rooms
  • Massage - Thai
  • Massage - deep-tissue
  • Sauna
  • Massage - Swedish
  • Facials
  • Hot tub
  • Body scrubs
  • Outdoor treatment areas
  • Body wraps
  • Spa open daily

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free, per registered adult, when using existing bedding.
Payment Policy
Early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 21 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 005-007-002571/2025 safety features at this property include a fire extinguisher some water is reused through a grey water recycling system special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted

Reviews

Oren
Jul 8, 2026 05:34:31 AM
Review Score:   10
Summary: We had an incredible experience at this hotel. Thank you!
See All Reviews

Room Arrangement

Room Info Facilities
The Reserve Junior Suite Sunset View Adults Only
Room Size: 474 square feet m2
1 King Bed
2 Double Beds
The Reserve Junior Suite Sunset View Adults Only

General

Executive level room, Visual fire alarm, Lagoon view, Number of bedrooms - 1, Ping - 13, Dial-up internet access (surcharge), Square feet - 474, Square meters - 44, Bathrobes, No rollaway/extra beds, Turndown service, Slippers, No cribs (infant beds), Bed count minimum 1, Bed count maximum 2
Junior Suite Sunset View
Room Size: 474 square feet m2
1 King Bed
2 Double Beds
Junior Suite Sunset View

General

Visual fire alarm, In-room childcare (surcharge), Lagoon view, Number of bedrooms - 1, Extra bed count 1, Square feet - 474, Square meters - 44, Free cribs/infant beds, Bathrobes, Rollaway/extra beds (free), Ping - 13.32, Bed count minimum 1, Bed count maximum 2
Junior Suite Ocean View
Room Size: 474 square feet m2
1 King Bed
2 Double Beds
Junior Suite Ocean View

General

Visual fire alarm, In-room childcare (surcharge), Number of bedrooms - 1, Extra bed count 1, Square feet - 474, Square meters - 44, Free cribs/infant beds, Bathrobes, Rollaway/extra beds (free), Ping - 13.32, Bed count minimum 1, Ocean view, Bed count maximum 2
Family Concierge Junior Suite Sunset View
Room Size: m2
1 King Bed
2 Double Beds
Family Concierge Junior Suite Sunset View

General

Bathrobes, Rollaway/extra beds (free), Visual fire alarm, Turndown service, Slippers, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 2
Governor Suite
Room Size: m2
1 King Bed
Governor Suite

General

Bathrobes, Rollaway/extra beds (free), Visual fire alarm, Turndown service, Slippers, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Family Concierge Junior Suite Ocean View
Room Size: 474 square feet m2
1 King Bed
2 Double Beds
Family Concierge Junior Suite Ocean View

General

Visual fire alarm, In-room childcare (surcharge), Number of bedrooms - 1, Ping - 13, Extra bed count 1, Square feet - 474, Square meters - 44, Free cribs/infant beds, Bathrobes, Rollaway/extra beds (free), Turndown service, Slippers, Bed count minimum 1, Ocean view, Bed count maximum 2
Family Concierge Suite Sunset View
Room Size: m2
1 King Bed
2 Double Beds
Family Concierge Suite Sunset View

General

Bathrobes, Rollaway/extra beds (free), Visual fire alarm, Turndown service, Slippers, No cribs (infant beds), Number of bedrooms - 1, Separate bedroom, Bed count minimum 1, Extra bed count 1, Bed count maximum 2
The Reserve Adults Only Master Suite - Ocean View
Room Size: 646 square feet m2
1 King Bed
The Reserve Adults Only Master Suite -  Ocean View

General

Square feet - 646, Executive level room, Visual fire alarm, Number of bedrooms - 1, Ping - 18.15, Separate bedroom, Bathrobes, No rollaway/extra beds, Square meters - 60, Turndown service, Slippers, No cribs (infant beds), Bed count minimum 1, Ocean view, Bed count maximum 1
Family Concierge Suite Ocean View
Room Size: 592 square feet m2
1 King Bed
2 Double Beds
Family Concierge Suite Ocean View

General

Visual fire alarm, In-room childcare (surcharge), Number of bedrooms - 1, Sea view, Square feet - 592, Separate bedroom, Extra bed count 1, Square meters - 55, Free cribs/infant beds, Bathrobes, Rollaway/extra beds (free), Turndown service, Slippers, Ping - 17, Bed count minimum 1, Bed count maximum 2
The Reserve Adults Only Junior Suite - Ocean View
Room Size: 474 square feet m2
1 King Bed
The Reserve Adults Only Junior Suite - Ocean View

General

Executive level room, Visual fire alarm, Number of bedrooms - 1, Ping - 13, Dial-up internet access (surcharge), Square feet - 474, Square meters - 44, Bathrobes, No rollaway/extra beds, Turndown service, Slippers, No cribs (infant beds), Bed count minimum 1, Ocean view, Bed count maximum 1
Premium Two Bedrooms Master Suite
Room Size: 1097 square feet m2
3 Double Beds and King Bed
Premium Two Bedrooms Master Suite

General

In-room childcare (surcharge), Number of bedrooms - 2, Lagoon view, Extra bed count 1, Number of bathrooms - 2, Ping - 31, Free cribs/infant beds, Square feet - 1097, Bathrobes, Rollaway/extra beds (free), Square meters - 102, Bed count maximum 3, Bed count minimum 3
Premium Master Suite Sunset View
Room Size: 656 square feet m2
1 King Bed
2 Double Beds
Premium Master Suite Sunset View

General

Square feet - 656, Bathrobes, Rollaway/extra beds (free), Square meters - 61, In-room childcare (surcharge), Lagoon view, Number of bedrooms - 1, Ping - 18, Bed count minimum 1, Extra bed count 1, Free cribs/infant beds, Bed count maximum 2
Premium Suite Sunset View
Room Size: 559 square feet m2
1 King Bed
2 Double Beds
Premium Suite Sunset View

General

In-room childcare (surcharge), Square feet - 559, Lagoon view, Number of bedrooms - 1, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Bathrobes, Square meters - 52, Rollaway/extra beds (free), Ping - 16, Bed count minimum 1, Bed count maximum 2
Family Concierge Two Bedroom Sunset View
Room Size: m2
3 King Bed and Double Beds
Family Concierge Two Bedroom Sunset View

General

Bathrobes, Rollaway/extra beds (free), Visual fire alarm, Turndown service, Slippers, No cribs (infant beds), Number of bedrooms - 1, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
The Reserve Master Suite Sunset View Adults Only
Room Size: 645 square feet m2
1 King Bed
The Reserve Master Suite Sunset View Adults Only

General

Square feet - 645, Executive level room, Visual fire alarm, Lagoon view, Number of bedrooms - 1, Ping - 18.15, Separate bedroom, Number of living rooms 1, Bathrobes, No rollaway/extra beds, Square meters - 60, Turndown service, Slippers, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
The Reserve Adults Only Suite - Ocean View
Room Size: 592 square feet m2
1 King Bed
The Reserve Adults Only  Suite - Ocean View

General

Executive level room, Visual fire alarm, Number of bedrooms - 1, Square feet - 592, Square meters - 55, Bathrobes, No rollaway/extra beds, Turndown service, Slippers, Ping - 17, No cribs (infant beds), Bed count minimum 1, Ocean view, Bed count maximum 1
The Reserve Suite Sunset View Adults Only
Room Size: 592 square feet m2
1 King Bed
The Reserve Suite Sunset View Adults Only

General

Executive level room, Visual fire alarm, Lagoon view, Number of bedrooms - 1, Square feet - 592, Square meters - 55, Bathrobes, No rollaway/extra beds, Turndown service, Slippers, Ping - 17, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Family Concierge Two Bedroom Ocean View
Room Size: m2
3 King Bed and Double Beds
Family Concierge Two Bedroom Ocean View

General

Bathrobes, Rollaway/extra beds (free), Visual fire alarm, Turndown service, Slippers, No cribs (infant beds), Number of bedrooms - 1, Bed count maximum 3, Extra bed count 1, Bed count minimum 3

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Zona Hotelera resort starts from $452 per night with includes Bedding/Linens, Guest Services, Child Friendly, Internet, Wheelchair Accessible, Sports/Activities, Entertainment, Hot Tub, Spa, Parking, Ocean View, Balcony/Terrace, Security/Safety, Restaurant, Laundry, Pool, Accessibility, Wellness Facilities, Bar, Eco Friendly, Air Conditioner, View, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.